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Professional Experience
Client Delivery, Kepler - Philly & London
February 2019 - Present
Following a year of travel & volunteering, I joined Kepler, pivoting from previous roles as a platform activation and management expert to lean in further on the client leadership and strategic planning aspects of the job, focusing on their larger business goals and ensuring successful delivery of our solutions to achieve them. Alongside standard “account” responsibilities, I oversee media plan creation, ad ops activation, and full-funnel measurement solutions. In March 2022 I moved to the UK office to help further integrate Kepler processes for the new office and provide client and team leadership.
Highlighted Duties & Accomplishments
Provide day-to-day senior account leadership for national and international brands, maintaining strong client relationship to understand business needs and ensuring cross-department teams have all information and resources to support them
Guide team to develop strategic and tactical omni-channel media plans with budgets in excess of $31M annually, shepherding them from briefing and planning to approval, activation, ongoing optimization, and reporting with focus on full-funnel measurement
Lead monthly new hire training and semi-annual milestone training, continually refining programming to bring in examples from actual Kepler client experience
Co-founder and co-leader the Kepler Climate Action Team tasked with measuring, auditing, reducing, and offsetting emissions that make up Kepler’s carbon footprint
Kepler has been named #7 on AdAge’s Best Places to Work in 2020. And we’re hiring! Check out our current openings and reach out if you have any questions or would like a referral.
SEARCH SUPERVISOR, MULLLEN LOWE MEDIAHUB - LA
May 2016 - February 2018
After a new enterprise client win, Mullen Lowe MediaHub hired me to expand their paid search practice to LA. Working with the established team in New York we began to build a staff in both Los Angeles and San Francisco. During my tenure, we made huge strides as we shepherded the clients from a focus on traditional media, into one in which digital media was front-and-center from the start of the planning process. While my title was Search Supervisor, the responsibilities were actually wide-spread beyond what the title conveys.
Highlighted Duties & Accomplishments
Hired, trained, and managed a cross-office team, delegating work assignments, delivering reviews, and guiding career progression
Directed paid search, video, and display channel management and worked within the larger cross-agency Comms Planning group to develop specific media strategy to ensure appropriate and consistent messaging in the eyes of both in English and Spanish speaking consumers
Worked directly with client-side executives and LOB managers to redefine digital goals based on overall business strategy, which were later adopted by other channels in the cross-agency team. Spearheaded goal definition and tracking processes for new digital properties
Between the work done by the MediaHub arm and the rest of the global agency, MullenLowe as a whole made its first appearance in the AdAge A-List, coming it at #10 for 2018.
SENIOR MEDIA MANAGER, 360I - NYC & LA
January 2013 - May 2016
Building upon my early experience, I joined 360i in NYC as a Media Manager and was later promoted to Senior Media Manager. With a focus on SEM and Paid Social, I worked on clients in industries such as consumer electronics, finance, education, lifestyle, and travel. As client needs changed, I became the agency's Subject Matter Expert for Gmail Sponsored Promotions when it launched as a beta and later became a full-fledged AdWords product and later took on additional duties in account management. As the agency announced their expansion to California, I moved to LA as the first media person in the new office.
Highlighted Duties & Accomplishments
Lead bi-weekly department meetings designed for junior-level team members to learn about various media they might not otherwise be exposed to and to gain presentation experience in front of their peers
Managed paid social strategy and execution for client with $400,000+ monthly budgets, running Facebook high impact ad units to generate NPV-positive credit applications at scale
Designed and ran tests of the Facebook Newsfeed, working closely with Facebook, the client, and internal analytics teams to determine effectiveness for future use in the media plan
Built search tools including campaign forecasters that predicted spend and performance with 97% or better accuracy, and utilized SQL queries to access data more efficiently for use in optimizations and reporting
360i's focus on technology, especially within the search department really stood out during my time there and is one of the reasons Forrester named them the "only leader" in search for the fourth time in 2016 along with a three year reign atop the Ad Age Agency A-List. The knowledge I picked up in nearly 3 and a half years there remains some of the most important of my career.
MEDIA STRATEGIST, BAND DIGITAL - PHILLY & CHICAGO
November 2010 - November 2012
Starting at Band Digital while still in classes as a senior, I was first hired as an intern in the Strategy department to gain additional agency experience. Upon graduation I joined full time as a Media Strategist and moved to the Chicago HQ, providing a media presence in that office working with the rest of the team back in Philadelphia. Working on clients in industries including pharmaceuticals, B2B, technology, retail, and others, our small agency environment allowed me to wear many different hats. In addition to running paid search and social campaigns, I worked on projects such as spearheading analytics/tracking implementation for an augmented reality online contest, and I conducted interviews to develop customer personas used to determine overall marketing strategy for travel and financial clients.
Highlighted Duties & Accomplishments
Managed paid search & social media programs across pharmaceutical, education, retail & B2B clients, overseeing direct response strategies to include CPC & CPA-based campaigns & tactics
Proposed search & social strategies across clients, growing direct response & branding budgets
Supplied business development performance estimates for search and social client pitches
Editorial Assistant, Comcast interactive media - PHILLY
March 2010 - September 2010
For my third co-op, I returned to Comcast, this time in the Interactive Media (CIM) department to gain a different perspective in the digital world that I first began to explore from the agency side at Razorfish. CIM ran properties including Comcast.net which at the time operated as a content site and the homepage for many Comcast customers. For the summer, I also led a project team of interns and new hires charged with reimagining the department's recruiting website which ultimately went to market.
Highlighted Duties & Accomplishments
Supported Comcast.net section editors by creating content packages for home page articles
Ran various sections in absence of editors. Pitched content, wrote blog entries, and moderated comments
Starred in a web series called "Intern Challenge" that ran on the site
Paid Search Coordinator, Razorfish health - PHILLY
March 2009 - September 2009
My introduction to the advertising world came at Razorfish as a paid search coordinator. As it was my second co-op they offered plenty of opportunities to explore departments beyond search, especially other media and strategy. During my time there, they were bought by Publicis and began transitioning the Philadelphia office to Razorfish Health offering an interesting look at how agencies go through major changes.
Highlighted Duties & Accomplishments
Collected and analyzed daily keyword traffic data for large pharmaceutical and CPG brands
Prepared client-facing monthly reports summarizing brand performance
Developed a Rich Ads in Search (RAIS) feasibility report for pharmaceutical brand
Internal Communications Co-op, Comcast - PHILLY
March 2008 - September 2008
My first co-op started after my sophomore year at Drexel. Based on my Communication minor I took the role working in the Corporate Communications department, focusing on internal/employee-facing content. This job introduced me to the corporate world and showed me the tools that I would need to succeed in my career beyond classroom knowledge, especially Excel, a working knowledge of coding, and most importantly, the ability to write clearly and succinctly.
Highlighted Duties & Accomplishments
Managed key sections of TeamComcast intranet site which had 100,000+ monthly hits
Wrote and copy-edited articles, and designed content graphics
Analyzed traffic and keyword data from intranet site to generate reports for team leaders